Privacy Policy
Last updated: 1 November 2025
Who we are
Controller: Glow Made Simple, operated from New Zealand.
Contact for privacy matters: jen@glowmadesimple.com
Information we collect
- Newsletter sign-ups (via ConvertKit/Kit): email address and optional name when you subscribe or complete our “5-Minute Skin Quiz”.
- Quiz & form responses you choose to provide (e.g., concerns, goals, preferences).
- Orders & inquiries (name, email, message contents).
- Usage data: IP address, device, browser, pages viewed, referrers (via logs/analytics if enabled).
- Cookies to remember preferences and, if enabled, measure analytics/ads.
How we use your data
- Send newsletters/tips/offers you requested and manage your subscription.
- Run the site, fix problems, and protect security.
- Personalise content or recommendations (e.g., quiz results).
- Analyse performance in aggregate (if analytics enabled).
- Comply with legal obligations.
Legal bases (GDPR/UK GDPR)
- Consent — newsletters, optional cookies, marketing.
- Contract / steps before contract — provide info you ask for.
- Legitimate interests — security and basic analytics (balanced with your rights).
- Legal obligation — record-keeping where required.
Cookies & tracking
Essential cookies run for site functionality. Non-essential analytics/ads cookies only run with your consent (where required). You can change your browser settings to block cookies or use our cookie banner if shown.
Retention
- Newsletters: until you unsubscribe or we close the list.
- Quiz/form: as long as needed for results and improvements.
- Emails/inquiries: up to ~24 months.
- Logs/analytics: typically 12–24 months (aggregates may last longer without identifying you).
Sharing & international transfers
We don’t sell your data. We share limited info with trusted providers (host, email platform, analytics) under contract. Because we operate from New Zealand and may use global providers, your data may be transferred internationally with appropriate safeguards (e.g., Standard Contractual Clauses, as applicable).
Your rights (EU/UK where applicable)
- Access, correction, deletion, and portability of your personal data.
- Restriction or objection to certain processing (including direct marketing).
- Withdraw consent at any time (past processing remains lawful).
- Complain to your local data protection authority.
To exercise rights, email jen@glowmadesimple.com. We may ask to verify your identity.
Third-party links & affiliates
Our content may link to third-party sites or recommend products. Those sites have their own privacy policies. We disclose affiliate links where used.
Security
We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is 100% secure; please use the internet with care.
Children
This site is intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us to remove it.
Contact
Questions or requests: jen@glowmadesimple.com
Changes to this policy
We may update this policy to reflect changes in practices or law. The “Last updated” date above shows the latest version.
